The unveiling of tools like Open AI’s ChatGPT, Google Bard, and Microsoft’s new Bing have certainly meant one thing: Everyone is talking about how generative AI (GAI) may change the way we work. While it’s too early to know exactly what the impact of GAI will be, it’s safe to assume that aspects of people’s work will change and evolve across a range of industries.

For talent professionals, this raises a lot of questions: How will advances in AI affect talent acquisition jobs? And how will the automation of some tasks transform the skills recruiters need?

While it will take time and experimentation before all of the answers are clear, we spoke with talent leaders and industry experts to get their perspective on how AI will change hiring in the next five to 10 years — and on what recruiting teams can do to prepare. Jo-Ann Feely, global managing director of innovation at the talent solutions firm AMS, may have summed up our conversations with talent leaders best: “AI is going to revolutionize the whole TA industry.”

Where we are: AI in hiring isn’t new

Most talent teams already use some form of AI in their hiring process today.

“The recruiting industry has been a fairly early adopter of using different AI tools,” says Jennifer Shappley, VP of talent at LinkedIn, “whether that be through chatbots or other ways to help improve the candidate experience and the overall efficiency of the recruiting process.” This includes those day-to-day tasks of answering candidate questions, scheduling interviews, and optimizing job posts.

And AI has become increasingly beneficial in aiding recruiters in sourcing candidates. For example, LinkedIn Recruiter has been continually updated with features to help hirers find potential candidates for them based on skills, shared values, and how and where people want to work. “AI has been used to manage the complexity of connecting all of this at scale,” says Hari Srinivasan, vice president of product management at LinkedIn Talent Solutions. LinkedIn recently rolled out AI-assisted messages to help hirers create personalized messages to save time and increase candidate engagement.

“The value of AI in recruitment has already been established,” says work futurist Dr. Terri Horton. “The primary question is: How can we continue to leverage it in meaningful ways?”

Where we’re going: How hiring will evolve with AI

AI will save recruiters a lot of time

In a recent Talent Blog post, Glen Cathey, a thought leader in recruiting and HR tech, speaks to how GAI specifically can help tackle recruiting fundamentals like writing job descriptions, assisting with candidate outreach, writing Boolean search strings, and generating potential interview questions.

In our Future of Recruiting 2023 report, two-thirds (68%) of hirers surveyed in February 2023 said they were “very hopeful” or “cautiously optimistic” about the impact of GAI on recruiting and how it can save them time.

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Source: Talent Blog, Lydia Abbot, 19 juillet 2023