Crucially, employers need to prioritize the health and well-being of their employees – particularly their mental well-being. This is a major area of concern for Gen Z, a group that has grown up in the shadow of financial crises, climate change events, the pressures of social media and a global pandemic. In the face of such challenges, it is perhaps no surprise that our 2023 Health on Demand report found that more than half of Gen Zers feel stressed in their everyday lives.
Gen Zers are looking for their employers to show an authentic understanding of the factors both inside and outside work that are affecting their well-being, and to design jobs and workplaces that mitigate the risks of stress and burnout. In particular, employers should be conscious of the risks of work pressures, toxic culture, poor leadership, job security and a lack of flexibility in work schedules or locations in contributing to burnout, and make a concerted effort to stay on top of these issues.
It’s also important for employers to have two-way, open communications with employees combined with preventive mental health supports to help build individuals’ resilience and capacity for self-care. Gen Zers are helping to overcome some of the stigma attached to mental health – for example, 58% are comfortable telling their manager or colleagues that they see a therapist or take medicine for a mental health issue – and employers need to maintain this progress by readying managers to have empathetic and supportive conversations.